Seattle Goodwill
  • 08-May-2018 to 07-Jun-2018 (PST)
  • E-Commerce
  • Seattle, WA, USA
  • Hourly
  • Full Time

Job Summary

Manages productivity and inventory of the Ecommerce Books department.

 

Essential Functions:

Monitors the workflow and daily task planning of E-Commerce Books department.

Monitor productivity of Book Listers and Scanners and address any performance issues with the assistance of the E-Commerce Supervisor or Assistant Manager.

Effectively perform daily listings/uploads of ISBN and non-ISBN books.

Effectively describe books in book-industry terminology and grade the condition of books according to industry standards.

Effectively research values and manage inventory.

Prepare daily/weekly reports and spreadsheets.

Perform research of items scanned and/or collected.

Answer customer inquiries; provide information to customers via email, phone or in person.

Maintain a clean and orderly processing area.

Follow all Loss Prevention guidelines and Safety/Security measures.

Uphold safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents.

Perform other duties as assigned.

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Minimum Job Requirements:

Education: High School or equivalent.

Experience: Knowledge of E-commerce book processes is preferred.

Specific Skills/Knowledge/Licenses: Able to read, write, and speak English clearly and fluently.

Excellent computer and Internet skills, including rapid & accurate keyboarding. Proficient with Microsoft Office and Excel. Ability to provide good customer service with strong interpersonal and communication skills.

 

Essential Physical Abilities:

Standing for long periods of time. Lifting and carrying 35-50 pounds; developed fine motor control (grasp, handle, manipulate objects with fingers. Frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders. Able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to communicate clearly and effectively with a wide variety of people, including those with limited English skills.

 

Essential Mental/Sensory Abilities:

Organizing, sorting, categorizing, counting, adding, subtracting

Interpreting data

Problem Solving

Internal/external customer service

Written and verbal communication skills

Completing written orders

 

Working Conditions:

Warehouse and office environment, moderate noise level, exposure to dust. Must be able to work a flexible schedule. This role may require travel to other locations.

 

Seattle Goodwill
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