Seattle Goodwill
  • 08-May-2018 to 07-Jun-2018 (PST)
  • E-Commerce
  • Seattle, WA, USA
  • Hourly
  • Full Time

Job Summary

Manages productivity and inventory of the Ecommerce Books department.


Essential Functions:

Monitors the workflow and daily task planning of E-Commerce Books department.

Monitor productivity of Book Listers and Scanners and address any performance issues with the assistance of the E-Commerce Supervisor or Assistant Manager.

Effectively perform daily listings/uploads of ISBN and non-ISBN books.

Effectively describe books in book-industry terminology and grade the condition of books according to industry standards.

Effectively research values and manage inventory.

Prepare daily/weekly reports and spreadsheets.

Perform research of items scanned and/or collected.

Answer customer inquiries; provide information to customers via email, phone or in person.

Maintain a clean and orderly processing area.

Follow all Loss Prevention guidelines and Safety/Security measures.

Uphold safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents.

Perform other duties as assigned.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Minimum Job Requirements:

Education: High School or equivalent.

Experience: Knowledge of E-commerce book processes is preferred.

Specific Skills/Knowledge/Licenses: Able to read, write, and speak English clearly and fluently.

Excellent computer and Internet skills, including rapid & accurate keyboarding. Proficient with Microsoft Office and Excel. Ability to provide good customer service with strong interpersonal and communication skills.


Essential Physical Abilities:

Standing for long periods of time. Lifting and carrying 35-50 pounds; developed fine motor control (grasp, handle, manipulate objects with fingers. Frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders. Able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to communicate clearly and effectively with a wide variety of people, including those with limited English skills.


Essential Mental/Sensory Abilities:

Organizing, sorting, categorizing, counting, adding, subtracting

Interpreting data

Problem Solving

Internal/external customer service

Written and verbal communication skills

Completing written orders


Working Conditions:

Warehouse and office environment, moderate noise level, exposure to dust. Must be able to work a flexible schedule. This role may require travel to other locations.


Seattle Goodwill
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