Seattle Goodwill
  • 04-Jan-2018 to 01-Mar-2018 (PST)
  • Administration - Senior Retail
  • Seattle, WA, USA
  • Salary
  • Full Time

Job Summary
Assist the Sr. Director of Operations in maximizing volume and profits in the retail stores. Develop and maintain consistency of operation throughout multiple stores.

Essential Functions:
Assist and provide direction for store managers and staff through on site visits.
Train store managers and staff in merchandising and customer service.
Provide direction for store managers in production operations.
Establish goals and action plans towards achieving those goals set for each store.
Develop relationships and work in partnership with Human Resources, Loss Prevention and Accounting.
Assist store managers in maintaining store standards.
Oversee all store operations in conjunction with the Sr. Director of Operations.
Oversee all store personnel development in conjunction with Sr. Director of Operations.
Resolve customer concerns and issues effectively and expediently.
Oversee store budgets.
Assist in decision making of stores special events.
Assist in decision making of all store operations.
Assist in new store openings.
Assist store management with recruitment of needed staff.
Assist in store manager's meeting.
Internal/external customer service skills are essential for all job functions.
Uphold safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
Comply with all Goodwill policies and procedures.
Perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Requirements:
Education: Bachelor's degree preferred.
Experience: Over 5 years management experience, preferably in retail environment. Excellent merchandising skills. Ability to train, lead and develop others. Ability to motivate and work with a culturally diverse staff. Ability to create a team environment.
Specific Skills/Knowledge/Licenses: Knowledge of competition. Knowledge and experience in opening new stores. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Ability to learn new software as appropriate and necessary to the job.

Essential Physical Abilities:
Must be able to: lift, and carry for short distances, up to 25 lbs. Must have well-developed fine motor control and the ability to grasp, handle, finger and manipulate small and large items. Must have full range of body motion with the ability to reach above head, stoop, bend, and squat. Must be able to: perform repetitive fine motor functions with fingers, wrists and arms, without pain or loss of function. Able to travel across a wide variety of surfaces including, but not limited to, ramps, stairs, and uneven terrain. Able to use a standard telephone and wireless audio communication system; sit or stand for moderately long periods of time, communicate clearly and effectively with a wide variety of people, including those with limited English skills. Must be able to maintain reliable attendance.

Essential Mental/Sensory Abilities:
Internal/external customer service skills
Written and verbal communication skills
Merchandising skills
Negotiation skills
Problem solving
Time management

Working Conditions:
Various environments to include retail, production and warehouse if applicable. Moderate to high noise level, dust. This position requires regular travel to store locations, offsite meetings and events.

Seattle Goodwill
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